Elevator Core Reference Guide

18

4-20mA Signal Lost

The reference signal on Analog Input 1 or 2 (DI4/DI5) has dropped below the minimum threshold of 3mA. Check the signal source and wiring to the drive terminals.

28

Current Input >25mA

Reduce current to maximum of 20mA on terminals DI4/DI5.

59

Analog Input Signal Loss

Drive has observed that there is no signal/speed reference being received at the Analog Input terminal DI4 (when P1-02 is set for Macro 6)

40

Auto-tune Failed

Measured motor stator resistance varies between phases. Ensure the motor is correctly connected and free from faults. Check the windings for correct resistance and balance.

41

Auto-tune Failed

Measured motor stator resistance is too large. Ensure the motor is correctly connected (motor contactor is closed) and free from faults. Check that the power rating corresponds to the power rating of the connected drive.

42

Auto-tune Failed

Z-channel not detected on Universal Encoder Module while using Auto-tune Mode 2, 3 or 4.

43

Auto-tune Failed

Reserved

44

Auto-tune Failed

Measured motor parameters are not convergent. Ensure the motor is correctly connected and free from faults. Check that the power rating corresponds to the power rating of the connected drive.

45

Encoder offset measurement failed

Drive has failed to measure the Encoder offset value using Auto-tune method 2 or 3 in P4-08.

Normally occurs on Gearless Permanent Magnet motors with Surface Mounted magnets.

Switch to Auto-tune method 4 by setting P4-08 to 4.

109

Selected Auto-tune method incorrect for the selected motor

For Geared Induction motors use Auto-tune Mode 1 (P4-08 = 1).

46

Brake Release Monitoring Warning

Check brake micro-switches are operating, and brake release monitoring time set in P5-05 is suitable.

47

Brake Release Monitoring Lockout

The maximum number of brake release attempts set in P5-06 has been reached.

This error must be reset by a competent person.

To reset this error:

60

Internal link to option module loss

Contact your local Invertek Drives Ltd representative.

61

Option module in exceptional condition

Contact your local Invertek Drives Ltd representative.

62

Internal Communication Error

Contact your local Invertek Drives Ltd representative.

63

Internal Communication Error

Contact your local Invertek Drives Ltd representative.

64

Internal Communication Error

Contact your local Invertek Drives Ltd representative.

65

Internal Communication Error

Contact your local Invertek Drives Ltd representative.

66

Internal Communication Error

Contact your local Invertek Drives Ltd representative.

67

Internal Communication Error

Power cycle drive, remove all power sources including USB-C.

If error still shows after power cycle, then Contact your local Invertek Drives Ltd representative.

68

Internal Communication Error

Contact your local Invertek Drives Ltd representative.

-

Motor Contactor Closing/Opening delay time

Shown during the period set in parameter P3-01 Motor Contactor Closing Time while the drive is giving the signal to either opening or closing the motor contactors.

96

Motor Contactor feedback Error

Motor Contactor is in wrong state as indicated by feedback signal from contactor.

77

Drive configuration data changed

Fully power cycle the drive. If this issue persists contact your local Invertek Drives Ltd representative.

78

Drive configuration mismatch PS/IO

This is a critical failure.

Contact your local Invertek Drives Ltd representative.

79

Drive configuration data missing or corrupt

This is a critical failure.

Contact your local Invertek Drives Ltd representative.

30.03

Critical Module Error

The Module has Encountered a critical failure.

Contact your local Invertek Drives Ltd representative.

98

Internal data error

Contact your local Invertek Drives Ltd representative.

19

Internal memory fault

Parameters not saved, defaults reloaded.

Try again. If problem recurs, refer to your Invertek Drives Ltd Sales Partner

17

Internal memory fault

Can happen if the drive firmware has been downgraded and a feature which was being used previously is no longer available, in this case the solution is to cycle power and perform a parameter defaults and reprogram the drive with required parameter settings.

Try again. If problem recurs, refer to your Invertek Drives Ltd Sales Partner.

103

Unexpected PS Firmware Change

Contact your local Invertek Drives Ltd representative.

250

Internal Error

Contact your local Invertek Drives Ltd representative.

251

Module not supported

Contact your local Invertek Drives Ltd representative.

252

IO not supported

Contact your local Invertek Drives Ltd representative.

253

Hardware ID not supported

Contact your local Invertek Drives Ltd representative.

254

Drive ID not supported

Contact your local Invertek Drives Ltd representative.

255

E255

Contact your local Invertek Drives Ltd representative.

30.77

Encoder Feedback Error - EnDat Error ‑ Light Unit Failure

The EnDat Encoder has reported that the light unit has failed.

30.78

Encoder Feedback Error - EnDat Error ‑ Signal Amplitude to low

The EnDat Encoder has reported that the signal amplitude is to low.

30.79

Encoder Feedback Error - EnDat Error ‑ Position calculation error

The EnDat Encoder has reported that there has been an error with the position calculation.

30.80

Encoder Feedback Error - EnDat Error ‑ Supply Overvoltage

The EnDat Encoder has reported that the supply voltage is too high.

30.81

Encoder Feedback Error - EnDat Error ‑ Supply Undervoltage

The EnDat Encoder has reported that the supply voltage is too low.

30.82

Encoder Feedback Error - EnDat Error ‑ Supply Overcurrent

The EnDat Encoder has reported that supply has gone over current.

30.83

Encoder Feedback Error - EnDat Error ‑ Battery need replacing

The EnDat Encoder has reported that the battery need replacing.

30.84

Encoder Feedback Error - Encoder Reported Unknown Error

Encoder Reported Unknown Error

Contact your local Invertek Drives Ltd representative.

30.74

Encoder Feedback Error - EnDat ABS Overspeed

While in EnDat + SinCos mode the input frequency has exceeded 400KHz.

30.70

Encoder Feedback Error Data Loss ‑ Fault with CLK or DATA lines

Data Loss - Fault with CLK, DATA or supply lines.

30.73

Encoder Feedback Error - Encoder Incompatible

The Connected encoder is not supported.

The supported Encoder types can be found here.

30.72

Encoder Feedback Error - Communication Error

Comms Interruption due to excessive signal drop out or Line Loss on one of the encoder lines, if after a reset Ed-dAt shows it would indicate a Line Loss on one of the encoder lines.

Check that the encoder cable is shielded and that the encoder shield is connected to the Universal Encoder Module.

Encoder Communication quality can be viewed in P6-14.

30.71

Encoder Feedback Error - Cable to Long

Encoder cable length has exceeded 100m.

30.76

Encoder Feedback Error- Sin Cos Line Loss

There is a fault on the Sin or Cos input channels (A & B).

30.75

Encoder Feedback Error - EnDat SC Overspeed

While in EnDat + SinCos mode the input frequency has exceeded 400KHz.

111

Encoder Type Not Set

The encoder has been enabled in P6-05 but no type has been selected in P6-04.

Either:

100

Encoder Configuration Error

Encoder offset measurement has been attempted with Encoder disabled, check Encoder is Enabled (P6-05 = 1)

32

Encoder Module not fitted

The Universal Encoder Module has been enabled in P6-05 but the module is not fitted to the drive.

Make sure the the Universal Encoder Module is properly fitted to the drive. Instructions on how to mechanically install the Universal Encoder Module can be found here.

30

Encoder Feedback Faults

(Only visible when an encoder module is fitted and enabled)

Will also show sub-trip code to identify specifically what has tripped.

Encoder communication/data loss

99

Encoder PPR is 0 with encoder enabled

Set Encoder Pulse per revolution into parameter (P6-03).

-

Internal Error

Upgrade firmware to latest version. If issue persists contact your Invertek Drives Ltd Sales Partner.

11

External trip

E-trip requested on control input terminals. Some settings of P1-02 require a normally closed contact to provide an external means of tripping the drive if an external device develops a fault. If a motor thermistor is connected check if the motor is too hot.

22

Cooling Fan Fault

Check and if necessary, replace the drive internal cooling fan.

To check if the fan is working press all 5 buttons on the drive keypad at once while the drive is powered on. The display will show 8.8.8.8.8.8.8.8 and the fan will turn on.

Can be caused by constantly turning on and off the heatsink fan.

When the drive trips and shows FaN-F it will also alternate and show a number. The number indicates what fan has the issue (only Size 4 and above have more than one fan).

13

Excessive DC Ripple

The DC Bus Ripple Voltage level is displayed in parameter P0-41.

Check all three supply phases are present and within the 3% supply voltage level imbalance tolerance.

Reduce the motor load.

21

Motor PTC Over Temperature

The connected motor PTC device has caused the drive to trip

57

Motor KTY84 Thermistor Fault

The connected motor KTY device has caused the drive to trip

15

Instantaneous over current on drive output.

Refer to fault 3 O-I.

30.29

Quadrature TTL Over-speed

TTL Encoder Input frequency has exceeded the limit. Check that the motor nameplate data has been entered correctly or use the travel profile gains to smooth the travel curve.

30.26

Channel Z Differential Fault

Encoder Channel Z Fault

Check that there is no short on the Universal Encoder Module Terminals

30.28

Channel Z‑ Single‑Ended Fault

Check that there is no short on Z- Channel and that it is properly connected to the Universal Encoder Module terminal.

30.27

Channel Z+ Single‑Ended Fault

Check that there is no short on Z+ Channel and that it is properly connected to the Universal Encoder Module terminal.

30.20

Channel A Differential Fault

Encoder Channel A Fault

Check that there is no short on the Universal Encoder Module Terminals

30.22

Channel A‑ Single‑Ended Fault

Check the terminal A-/Sin- for shorts.

30.21

Channel A+ Single‑Ended Fault

Check the terminal A+/Sin+ for shorts.

30.23

Channel B Differential Fault

Encoder Channel B Fault

Check that there is no short on the Universal Encoder Module Terminals

30.25

Channel B‑ Single‑Ended Fault

Check the terminal B-/Cos- for shorts.

30.24

Channel B+ Single‑Ended Fault

Check the terminal B+/Cos+ for shorts.

102

3 Phase input loss whilst running

Mains supply to the drive input phases has been lost during travel.

04

Drive has tripped on overload after delivering >100% of value in P4-03 for a period of time

Increase acceleration rate (P8-03) or reduce the load.

Check motor cable length does not exceed 100m (screened cable), or 150m (un-screened cable).

Ensure the motor nameplate parameters are correctly entered in P4-02, P4-03, P4-04, P4-05.

If operating in Vector mode (P4-01 = 0 or 1), also check the motor power factor in P4-07 and ensure an Auto-tune has been successfully completed for the connected motor.

Check the load mechanically to ensure it is free, and that no jams, blockages or other mechanical faults exist.

If operating a Gearless motor check the encoder offset is correct and try repeating the measurement to confirm consistent values are being measured (P4-08 = 3).

92

L1 Phase is not present

No supply cable is connected to the L1 terminal.

93

L2 Phase is not present

No supply cable is connected to the L2 terminal.

94

L3 Phase is not present

No supply cable is connected to the L3 terminal.

0

No Fault

The drive has no fault.

55

Wrong Run Sequence

Confirm STO and direction input is applied before speed commands.

This function can be disabled by setting P11-23 to 1: Disabled.

23

Ambient Temperature too High

The measured temperature around the drive is above the operating limit of the drive.

Ensure the drive internal cooling fan is operating.

Ensure there is the required space around the drive as shown in Mechanical Installation topic and that the cooling airflow path to and from the drive is not restricted.

Increase the cooling airflow to the drive.

Reduce the effective switching frequency setting in parameter P11-05.

Reduce the load on the motor / drive.

03

Instantaneous over current on drive output

(Triggered from Drive Output Current Measurement)

Fault Occurs on Drive Enable:

Fault Occurs When Running:

84

Ground current fault

01

Brake channel over current

Ensure the connected brake resistor is above the minimum permissible level for the drive – refer to the ratings shown in the Technical Information topic.

Check the brake resistor and wiring for possible short circuits.

81

Output (Motor) U Phase overcurrent

See Instantaneous Overcurrent trip (Fault Code No. 03) for details on how to solve.

82

Output (Motor) V Phase Loss overcurrent

See Instantaneous Overcurrent trip (Fault Code No. 03) for details on how to solve.

83

Output (Motor) W Phase Loss overcurrent

See Instantaneous Overcurrent trip (Fault Code No. 03) for details on how to solve.

02

Brake resistor overload

The drive software has determined that the brake resistor is overloaded (based on the values entered in P3-04 and P3-05), and trips to protect the resistor. Always ensure the brake resistor is being operated within its designed parameter before making any parameter or system changes.

To reduce the load on the resistor, increase deceleration time P8-04, reduce the load inertia or add further brake resistors in parallel, observing the minimum resistance value for the given drive.

85

Output (Motor) U Phase Loss

U phase is not connected to the drive, check that output contactors are closing fully, not arcing, or not opening whilst the drive is running, and see P10-08 (Motor connected check).

86

Output (Motor) V Phase Loss

V phase is not connected to the drive, check that output contactors are closing fully, not arcing, or not opening whilst the drive is running, and see P10-08 (Motor connected check).

87

Output (Motor) W Phase Loss

W phase is not connected to the drive, check that output contactors are closing fully, not arcing, or not opening whilst the drive is running, and see P10-08 (Motor connected check).

91

Over Speed

Shown when the rotor speed is higher than 150% of maximum speed (P8-01) (immediate trip) or higher than 125% maximum speed (P8-01) for more than 100ms, whichever happens first.

08

Heatsink over temperature

The heatsink temperature can be displayed in P0-48.

Check the drive ambient temperature.

Ensure the drive internal cooling fan is operating.

Ensure there is the required space around the drive as shown in Mechanical Installation topic and that the cooling airflow path to and from the drive is not restricted.

Reduce the effective switching frequency setting in parameter P11-05.

Reduce the load on the motor / drive.

58

Brake Resistor Overtemperature

Based on Brake resistor over temperature feedback via drive terminals.

26

Drive Output Fault

Confirm all 3 motor phases are connected, check that output contactors are closing fully, not arcing, or not opening whilst the drive is running. Also check that both earth cables (power and motor are connected).

Confirm contactor control connections to the drive are correct.

49

Output Phase Loss

Check all 3 motor phases are connected, confirm that motor contactor is closing.

88

U Phase PWM output Loss

Check all 3 motor phases are connected, confirm that motor contactor is closing

89

V Phase PWM output Loss

Check all 3 motor phases are connected, confirm that motor contactor is closing

90

W Phase PWM output Loss

Check all 3 motor phases are connected, confirm that motor contactor is closing

06

Over voltage on DC bus

Check that the lift has been correctly balanced.

Check that a brake resistor is connected correctly to terminals +DC and BR.

Check the resistance of the brake resistor complies with the values in the Product Data Topic.

If the fault occurs on stopping or during deceleration, increase the deceleration time in P8-04.

If operating in Vector Mode (P4-01 = 0, 1 or 3) reduce the speed loop gains.

Check that the mains voltage level is within the range detailed in Technical Data Topic.

The value of the DC Bus Voltage can be displayed in P0-40.

95

Input Phase Voltage Imbalance

Drive has a phase voltage imbalance >3%.

10

Factory Default parameters have been loaded

The drive parameters have been set to factory default.

30.02

Parameterisation Error

The set PPR and max motor speed exceed the operational speed range of the module.

14

Input Phase Loss Trip

Drive intended for use with a 3 phase supply, one input phase has been disconnected or lost.

-

Drive firmware update is in progress.

Once the drive firmware has finished updating if this messages does not clear follow these steps:

05

Instantaneous over current on drive output

(Triggered from Power Module Current Measurement)

Refer to fault 3 above

30.50

Sin Cos AB Line Loss

Check the A/Sin channels and the B/Cos channels for any faults or wire breaks.

30.51

Sin Cos C Line Loss

Check the C/CLK channels for any faults or wire breaks.

30.52

Sin Cos D Line Loss

Check D/DATA channel for any faults or wire breaks.

50

Modbus Communication Fault

A valid Modbus telegram has not been received within the watchdog time limit set in P2-06.

Check the network master / PLC is still operating, check the connection cables.

Increase the value of P2-06 to a suitable level.

51

CANopen Communication Fault

A valid CANopen telegram has not been received in the time specified by the Heartbeat/Node Guard Objects.

Check the network master / PLC is still operating, check the connection cables.

Increase the value of Object 1016h Sub index 1 or 100Ch for Heartbeat and Node Guarding respectively.

52

Communications Option Module Fault

Internal communication to the inserted Communication Option Module has been lost.

Check the module is correctly inserted.

53

IO card comms trip

Internal communication to the inserted Option Module has been lost.

Check the module is correctly inserted.

56

App Comms Lost

Check communication cable to mobile.

Make sure to use an isolator.

97

Internal Comms Link Lost

30.53

Sin Cos Over-speed

Sin Cos encoder has exceeded the maximum frequency.

27

Motor thermistor short circuit

Check motor thermistor for wiring faults, check thermistor has not failed.

30.01

Motor Over Speed

The observed shaft speed has exceeded of the set max motor speed.

31

Speed Error

Encoder Speed Error. The percentage error between the estimated (open loop)/measured encoder feedback speed and the actual motor speed is greater than the value set in P6-11 for the time set in P6-12.

Note: This fault is not active while DC Injection is active.

29

Internal STO circuit Error or synchronisation delay between ports STO1 & STO2 greater than 120ms

NOTE: A Power Cycle is required to clear this trip (Providing the cause of the trip has been removed) Otherwise refer to your Invertek Drives Ltd Sales Partner).

101

STO inputs opened whilst drive running

Both of the Drive STO terminals (STO1 and STO2) have been opened at exactly the same time while running.

Note: This trip can be disabled by setting P11-25 to 1. By default this trip is enabled. Invertek Drives Ltd recommends always leaving this trip enabled.

39

STO State Error

If the STO input has not changed state (Opened) in the time set in P11-24 when the drive stops.

Check that when the drive stops the STO inputs are opened within the time set in P11-24.

Can also be caused by a short circuit in the safety circuit.

The STO input state can be monitored via P0-03.

Feature can be disabled by setting P11-24 to 0.

16

Faulty thermistor on heatsink

Refer to your Invertek Drives Ltd Sales Partner.

30.30

Quadrature HTL Over‑speed

HTL Encoder input frequency has exceeded the limits. Check that the motor nameplate data has been entered correctly or use the travel profile gains to smooth the travel curve.

20

User Parameter Defaults

User Parameter defaults have been loaded.

110

UPS Overload

Whilst operating in Rescue mode the output power to the motor exceeded the value of UPS rating (P7-04) for the time set in parameter (P7-16) UPS Overload Time Limit, Reduce Rescue Mode Speed/Motor Load.

-

Drive is being powered from the USB-C port on the front of the drive

USB-C is connected to the drive with no mains supply and messages are being transferred.

-

Drive is being powered from the USB-C port on the front of the drive and no data is being transmitted.

P2-13 is set to 0 so the drive is no longer transmitting any messages via USB-C

-

Clear User defaults action has been performed

Shown when P11-01 is set to 2 to clear user default parameters.

-

Save User defaults action has been performed

Shown when P11-01 is set to 1 to save values as user default parameters.

09

Under Temperature

Trip occurs when ambient temperature is less than -20°C. The temperature must be raised over -20°C in order to start the drive.

07

Undervoltage on DC Bus

This occurs routinely when power is switched off.

If it occurs during running, check the incoming supply voltage, and all connections into the drive, fuses, contactors etc.

If in rescue mode confirm that the voltage is within the range detailed in Rescue Operation Topic.

If in rescue mode try decreasing rescue mode speed (P7-03).